Blog
21 June 2023 / 4 min read

Why use Tiny Chat?

⚠️ This article needs to be updated, we will write a new version in the following days.


Tiny Chat is a simple and intuitive way to communicate instantly with visitors on your website through integration with Slack. Tiny Chat is the tool you need to enhance your customer support with its instant messaging capabilities.

We wanted to develop a solution that is simple, flexible, and affordable. Tiny Chat comes with a 14-day trial period to explore all the features of the software before making a commitment. We aim to offer the best value for your money in the chatbox market, with a subscription of €10 monthly.

We believe that your money would be better spent on developing your products rather than on expensive tool suites.

Tiny Chat is a flexible software

You have the freedom to customize your chatbox according to your preferences at no additional cost. You can easily tailor your Tiny Chat to match your company's image. Provide a unique chat experience to your users and stand out from your competitors.

You can configure automatic welcome messages through a chatbot, which can prompt visitors to provide their email addresses. Even if you cannot respond instantly, Tiny Chat allows you to capture valuable leads' email addresses for your business.

With Tiny Chat, everything is automated, allowing you to focus on what matters most: providing quality customer support and growing your business.

How to Install Tiny Chat on Your Website

Rest assured, it's as simple as adding Tiny Chat to your Slack space and inserting a line of code in the header of your website (similar to Google Analytics or Hotjar). You'll be up and running in no time, without requiring advanced technical skills. We have prepared an installation guide for this purpose.

Once Tiny Chat is installed, the chatbox will appear on your site, and a #tiny-chat channel will be created in your Slack space. You will directly receive messages from your visitors in the Slack channel and can respond by writing in the message thread.

This means you don't need to download additional software or juggle between different applications. Everything is centralized in Slack, where you and your team can easily manage conversations with your users.

Chatting with your customers is now as simple as talking to a colleague, all within a familiar environment.

Screenshot of Slack workspace

No Limitations!

Another feature of Tiny Chat is that anyone can respond to messages. Just add your colleagues to the #tiny-chat channel. Your team is engaged with your customers' needs, and everyone is in the loop!

There are also no limits on the number of messages you receive or any "premium" subscriptions. All our features are unrestricted and included in the basic subscription.


So, what are you waiting for? With Tiny Chat, you can transform your customer relationships, improve your support, and provide an exceptional instant messaging experience to your users. Don't let this opportunity slip away. Try Tiny Chat today.

portrait of Nils Aydin
Nils Aydin
Founder of Tiny Chat
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