LiveChat is a comprehensive customer service software designed to fit the needs of businesses, from B2B SaaS to e-commerce. It combines live chat with chatbots powered by AI to automate up to 80% of routine tasks, allowing agents to focus on more complex issues. Key features include HelpDesk for ticket management, KnowledgeBase for customer guidance, and OpenWidget to enhance website interactions. LiveChat offers various pricing plans, starting at $20/month per user for small businesses, with advanced plans for larger teams and enterprises. The platform also provides 24/7 customer support and integrates with multiple communication channels to help businesses grow.
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Plan description | |||
Annual price of plan with the most features | 708 $ | 120 $ | |
Trial period | 14 days | 30 days | |
Plans have chats quotas | Unlimited | Unlimited | |
Plans have operators quotas | 1 | Unlimited | |
Integrations | |||
Integration Slack |
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Integration Zapier |
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Integration Wordpress |
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Even with the first plan | |||
Customize appearance |
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Multilingual |
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Notification trigger |
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Javascript API |
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Tiny Chat is a simple and affordable livechat solution that integrates seamlessly with Slack, delivering the same results for a better price. With just 10€ per month, you can add a customizable livechat widget to your website, receive all customer messages directly in Slack, and respond quickly without any new tools. Tiny Chat also offers a basic chatbot to automate interactions, trigger personalized sales offers, and tailor responses based on visitor information. Ideal for small businesses, Tiny Chat combines smart automation with unbeatable pricing to enhance customer support and boost sales efficiency.