Developer features

JavaScript API

Tiny Chat offers a JavaScript API that enables interesting features.

The API is documented on our GitHub page, but let's summarize the main possible features:

You can dynamically set the title and subtitle of the widget. For example, you can display "Interested in {product}? " on a product page.

You can set triggers (for `onClick` events, scroll events, after a delay...). In the trigger function, you can open the widget and send a custom bot message, such as "Are you interested in {product}? ".

You can route the user message to different Slack channels. For instance, you can send all questions relating to subscriptions to a `#subscriptions` Slack channel.

You can send custom HTML, making the possibilities endless. For example, you can embed your own form in Tiny Chat.

Freelancers and Agencies

If you are installing Tiny Chat for a client, make sure you have been added to their Slack workspace before signing up with your client's Slack workspace.

After signing up, both you and your client can sign in to the same dashboard by clicking on "Sign In".

Tiny Chat is especially useful for clients who prefer not to use any tool other than Slack for customer support.

Nils Aydin

Founder of Tiny Chat