Customize Your Tiny Chat
⚠️ This article needs to be updated, we will write a new version in the following days.
Effective communication is essential for providing quality support. That's where Tiny Chat comes in! Our live chat software seamlessly integrates with Slack, revolutionizing the way you interact with visitors on your website. Say goodbye to long email response times and hello to instant messaging (IM) with Tiny Chat. In this article, we will guide you through the process of modifying the appearance of your chatbox so that it perfectly matches the identity and style of your brand.
The "Appearance" Tab
Once you have set up Tiny Chat on your website, you can start customization. Click on the "Appearance" tab in your dashboard, the one with the paintbrush icon. Get ready to create a chatbox that truly represents your brand.
Live Modifications
The best part of the Tiny Chat customization process is that you can see your changes take effect in real time. Located at the bottom right of your screen, the chatbox adjusts to your changes instantly.
Don't Forget to Save
Remember that the modifications you make will not be live until you click the save button. To put your new appearance into production, simply click this button to confirm the changes.
Add Color to Your Conversations
You can choose your primary and secondary colors, customize text, background, placeholders, and much more. Select colors that harmonize with your website and reflect your brand's identity, offering a smooth and visually appealing chat experience to your customers.
Choose Your Words
With Tiny Chat, you have the freedom to customize the text in the chatbox header. Make it memorable by incorporating your company name or even mentioning the hours when you are available to respond to messages instantly. Feel free to include your company name.
Emojis: Add a Fun Touch 😀
Tiny Chat allows you to add emojis to your automated messages and chatbox header. Express emotions, add a touch of playfulness, and connect with your customers on a more personal level. After all, a well-placed smiley can do a lot to brighten someone's day.
Customize with Style: Size, Position, and More
Beyond colors and text, Tiny Chat offers a multitude of customization options. Set the size, position, and even add shadows to the chat bubble. Create a chat experience that seamlessly integrates with your website design while ensuring easy accessibility for your customers.
Typography: The Right Font Makes a Difference
Tiny Chat allows you to change the font used in your chatbox. However, please note that the chosen font must be available on your website. While you may not be able to preview the font on the Tiny Chat website, rest assured it will work perfectly on your own site. So go ahead, give your conversations a touch of personality with the perfect font.
Undo and Save
If you need to undo pending updates, simply click on the "Undo" button located below the save button. Remember, it's always good to save your changes once you are satisfied with the modifications made.
If you want to revert to the default settings, reach out to us on our own Tiny Chat!
In the world of customer service and support, Tiny Chat stands out by offering seamless integration with Slack and a multitude of customization options. From colors to fonts, emojis, and chatbox size, this powerful live chat software allows you to create a personalized chat experience that leaves a lasting impression. So unleash your creativity, transform your chatbox, and connect with your customers like never before.
